ICBC Glass Express Provider in Victoria BC

As a provider of ICBC Express in Victoria, we can make your auto glass repair or replacement claims hassle-free. We work directly with ICBC to handle the entire claims process for you, including helping you with the paperwork.

We are based just outside of Downtown Victoria. However, we are well-situated to offer ICBC Express in Langford and the surrounding areas of View Royal, Metchosin, Esquimalt, Sooke and more.

While we can help walk-in customers, an appointment is preferred for customers making claims. Our friendly staff will take you through the paperwork and schedule the windshield repairs your vehicle needs.

Do you have private auto insurance? We are also an authorized service provider for all private insurance companies in British Columbia

To set up an appointment today, call: 250-474-5551


Am I Eligible for ICBC Glass Express Service?

We are often asked by customers if they are eligible for auto glass repair or replacement service through ICBC Express. Here are the only two requirements to be eligible as laid out by ICBC:

  1. You must have a valid ICBC auto insurance plan with comprehensive coverage, and
  2. There must only be one piece of damaged auto glass that needs repair

To clarify the second point, if you have a windshield and another window that is damaged, you would not be eligible for the ICBC Glass Express service. It can be the windshield or one window.

If you have more than one piece of auto glass that needs to be repaired or replaced, you will have to go through ICBC’s regular claim process.

What Windshield Damage is Covered by ICBC Glass Express?

If your windshield or any single window is damaged or broken, it would be covered by ICBC Express if the damage was caused by the following:

  • Acts of vandalism
  • Attempted break-ins of your vehicle
  • Rocks, stones, and other debris striking your windshield while driving it

If your windshield or glass window was broken or damaged as a result of a collision or more serious incident, you are not eligible for ICBC Express service. You will be required to file a full insurance claim with ICBC and must contact them.

If you meet the requirements for ICBC Express, you will only have to pay the deductible on your insurance policy. We will help you fill out the paperwork for an ICBC Glass Express claim and have your repair or replacement job completed so you can be on your way. We do all the heavy lifting for you!


Make an ICBC Express Claim and Get Repairs Today

A cracked windshield or window weakens even more after just a few weeks of exposure, which can put you and any passengers in serious danger. Eventually, the damage can spread and require you to pay for a more expensive replacement. Thankfully, our auto glass repair shop can handle most cases of chips and cracks with fast and quality service.

If you need auto glass replaced, we can provide you with a replacement from the largest stock of auto glass on Vancouver Island so you don’t have to wait! Contact us today to get your ICBC Glass Express claim and repair job done today.


Neil Glass
Neil Glass
15:40 05 Aug 22
Van Isle Glass in LANGFORD was great. They were straight forward and fast with the information I needed, and were able to get the auto glass needed quickly.A similar named company in Saanich seemed good, but took many hours to get back with a quote, and would have been days more before an appointment was possible.The job done by Van Isle Glass was done at a very fair price, a great car rental provided to my wife. This company was the right one to go to.
Gavin Flannigan
Gavin Flannigan
21:33 06 Jul 22
Fantastic Customer Service. Was able to arrange for a windshield replacement within 24hrs of being contacted when other Automotive Glass repair shops were booking up to a month away.
Nic G
Nic G
23:26 05 Jul 22
Dropped into their shop late in the day with a chip while travelling. At first they said they were booked but offered to put me on a cancellation list. I needed to get it done because I was heading up island the following day. While making some calls in the parking lot, the windshield repair man saw me and thought I was his next appointment. When I said I wasn't and that they werent able to get me in, he offered to sneak me in between appointments. I was so grateful and they got me on the road quickly. The other shop said they couldn't book me in for a week! Great service and quick turnaround. It was greatly appreciated!
Spencer Ellingson
Spencer Ellingson
13:05 22 Jun 22
Our windshield got smashed while we were on holidays on the island. The staff were super helpful with finding our windshield on short notice and fitting us in on short notice so we could make a wedding we had to drive to in Tofino. Very thankful for all their help!

Make an Auto Claim
and Get Repairs

Cracked windshields weaken after just a few weeks of exposure and put you in serious danger. Fortunately, our repairs are effective against even large cracks, so you can save money on a full replacement. If you need a replacement, we can provide one, possibly from our affordable stock of used glass.

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Van Isle Glass