Testimonials

Customer Reviews

As a locally owned and operated business, we believe it is our duty to perform all our services to a standard that our customers can appreciate. We treat others the way that we would like to be treated, and we always look for opportunities to go above and beyond to understand our customer’s needs in every situation. These are some of our favorite reviews gathered from review sites online.

To everyone who has written their testimonials, thank you for sharing your experience with others!

Excellent
4.7
Scott Lehr
7 years ago
The politeness of the front desk staff is incredible. Fantastic service and great workmanship. They are certainly my go to for anything glass related.
Pauline ten Cate
7 years ago
I highly recommend this business as they really have a "can-do" attitude. They had a Plan A and a Plan B, both of which were much cheaper than I had anticipated. My windshield wiper arm was bent, and they fixed it at a great price, even though this was not technically a glass repair. Probably saved me hundreds, as Audi parts and installation aren't cheap. Thank you for your great customer service! (And thanks too to the Canadian Tire mechanic who recommended them.)
Denise Laderoute
7 years ago
I was so impressed both times I went to Van Isle Glass this year. Very accommodating and friendly people. When my rearview mirror came off I dropped in and they fixed it right away for no charge. I won't go anywhere else.
Corey Cooke
7 years ago
Most excellent glass shop with fantastic staff, never have any problems with repairs done through Van Isle Glass, hassle free transactions all the time.
Sue Adams
7 years ago
In the three visits I've had to Van Isle Glass, my experience has been consistent. They are a superb company to do business with - professional, friendly, prompt, do what they say they'll do, reasonable priced and they sincerely wish to do their best job. I would recommend them over ANY other glass company on Vancouver Island! Thank you Van Isle Glass. 🙂
Rhayne A
7 years ago
These folks are amazing!!! Fast, professional, and thorough, their customer service is top notch! Will come here for all my glass needs.
Julie Kirke
7 years ago
Great service and staff! Had a crack in my windshield which ended up needing to be replaced. Windshield ordered and replaced same day. They were even able to to restore my headlights on my 15 year old car and did an amazing job! Thank you!
Julie Brewer
7 years ago
Langford Montessori kids thank you for fixing their van/bus window! Wonderful customer service. Window was shipped same day and I was called twice with updates as it was being replaced. Quick reliable and friendly. I'm a very happy customer!
Laurence Bosma
7 years ago
I called them got a price and availability and they could replace my windshield in my Hyundai Elentra the next day- Awesome! Got them to fix 4 chips in my 88 Ford Ranger that still had the original windshield that same day while I was there already anyways, and then they polished up my head lights on my Elentra also, all together really nice people and service. Oh and there phone # has the triple 5 in it and that means complete grace!
Susan Brennan
7 years ago
Best service, hard working, honest people. Would recommend this business to anyone.
Alicia Zigay
7 years ago
Van Isle Glass was great. They fixed my windshield in under 20 minutes for $25 dollars and offered me a great deal on windshield wipers. Couldn't be happier.
Thomas wolvansky
7 years ago
I was in over a month ago to replace a rear window in my car which was shattered by a golf ball. After a frustrating week of finding out insurance wouldn't cover it and getting quotes of $800-2000 (for a $4000 car), this was the only business I called that looked at used options and ended up sourcing a window from an autowrecker. Very easy to work with and the end result was exactly what I was shooting for.
Had a windshield crack near the edge. I didn't have an appointment and they fixed it immediately. My insurance even covered it and they filled out all the paperwork. I even bought wipers on sale (costs less than big box stores) from them and they installed it. Extremely friendly and professional staff and technicians. Will definitely come back!
Jeff Haines
7 years ago
Went in for chip repair with no appointment. Recieved quick service and could barely notice the chip anymore. Highly recommended!!
Dustin Potiuk
7 years ago
Had to replace my windshield!!! Called, set up appointment that fit my schedule, brought it in, windshield replaced, bang, boom, done!! No fuss. No hassles. Fast, quality work!! Thanks again!!!
Jim Black
7 years ago
Ii recently had a cracked windshield replaced by them and was very impressed by their efficiency and courteous manner. It went the way one would hope all business transactions would go. I will definitely take my business back to them in the future even though I live out of town. Thanks so much for this pleasant experience.
Julian W
7 years ago
Terrific experience there yesterday. Had my Jeep windshield replaced. They are super professional, were quick, great price, called 20 minutes before it was ready so I could come pick up my vehicle and just leave. Women out front was fantastic. All in all a first rate experience, just one tiny thing, they leave a little thank you card in your vehicle for when you drive away which mentions you're welcome to have a coffee at the restaurant a few doors down from them while you wait, their treat. But by then it's too late. Maybe mention it when you drop off? Small detail though, these folks were awesome. Highly recommended.
From my first time visiting, to my most recent windshield replacement today, I’ve always felt the customer service is top notch. Not only was my windshield replaced ahead of schedule today, I also received my “by the way... glass request for a job on the spot. My only choice for glass in greater Victoria.
Ali Hamado
7 years ago
We had great experience with Van Isle glass today. The receptionist was very welcoming, friendly and accommodating. They were able to accommodate us without an appointment and they fixed our glass right away. Also, Our kids were with us and they were offered candy and balloons. We all left the shop with big smile and felt very welcomed. Thank you for the balloons. Keep up the great work.
Andy Pierce
7 years ago
Great service! Fast and friendly, 100% will recommend
Gurminder Tatra
7 years ago
Absolutely amazing service, quick, and very helpful! Have had chips repaired very easily, and now 2 windshields replaced and they have always been amazing for service and have wonderful attention to detail and very helpful and honest!
Taylor Orr
7 years ago
Great friendly staff super fast service.
Vet Trn
8 years ago
Quick and courteous. In and out for a rock chip that cost me zero because of comprehensive insurance.
John Evangelista
8 years ago
Great customer service! I had a great experience!!! I have two jobs and they were able to get me in on my one day off. They were also able to order the part/s and replaced my windshield asap. Hats off to diana and van isle auto glass.
Amanda R.
8 years ago
I had a great experience with Van Isle Auto Glass! They got me in right away, and were able to accommodate my work schedule. They really left a great impression and I would highly recommend this business to anyone looking for glass repair or replacement.
25-years-big

Review Van Isle Glass

Recent customer? We take your comments seriously, and we regularly read and respond to reviews that are posted on our main properties. If you’d like to leave a review, please consider our Google Page. You can also submit comments here though our website.

Call us today: (250) 474-5551

Van Isle Glass